Transform Your Travel Dreams Into Reality

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Terms of Service

Last Updated: January 2024

1. Agreement to Terms

By accessing and using WanderWish Live services, you agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and WanderWish Live.

2. Service Description

WanderWish Live provides personalized travel planning services, including but not limited to itinerary creation, booking coordination, travel consultation, and ongoing support during your travels.

3. Booking and Payment Terms

All bookings are subject to availability and confirmation. Payment schedules and cancellation policies vary by destination and service type. Detailed terms will be provided at the time of booking.

4. Travel Documentation

Clients are responsible for ensuring they have valid passports, visas, and any required health certifications for their chosen destinations. WanderWish Live will provide guidance but cannot be held responsible for documentation issues.

5. Limitation of Liability

WanderWish Live acts as an intermediary between clients and travel service providers. We are not liable for acts or omissions of third-party providers, natural disasters, or other circumstances beyond our control.

6. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and communicated to active clients.

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Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect personal information including name, contact details, travel preferences, passport information, and payment data necessary to provide our travel planning services.

2. How We Use Your Information

Your information is used to plan and book your travels, communicate with you about your trip, provide customer support, and send relevant travel updates and offers with your consent.

3. Information Sharing

We share information with trusted travel partners (airlines, hotels, tour operators) only as necessary to fulfill your travel arrangements. We never sell your personal information.

4. Data Security

We employ industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time.

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations, typically 7 years for booking records.

7. Contact Information

For privacy-related questions or requests, contact us at [email protected] or call +1 (212) 555-0187.

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Cookie Policy

Last Updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and improve our services.

2. Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and security
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Enable personalized content and advertising

3. Managing Cookies

You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality.

4. Third-Party Cookies

Some cookies are set by third-party services we use for analytics and marketing. These are governed by the respective third parties' privacy policies.

5. Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings.

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GDPR Compliance Documentation

Last Updated: January 2024

1. Legal Basis for Processing

We process personal data under the following legal bases:

• Contract: To fulfill our travel planning services
• Legitimate Interest: For customer support and service improvement
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with travel and tax regulations

2. Your GDPR Rights

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Portability: Receive your data in a machine-readable format
• Right to Restrict Processing: Limit how we use your data
• Right to Object: Object to processing based on legitimate interests

3. Data Processing Activities

We maintain detailed records of all data processing activities including purpose, categories of data, recipients, and retention periods as required by GDPR Article 30.

4. International Data Transfers

When transferring data outside the EEA, we ensure adequate protection through Standard Contractual Clauses or adequacy decisions.

5. Data Protection Officer

Contact our Data Protection Officer at [email protected] for any GDPR-related inquiries or to exercise your rights.

6. Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.

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DMCA Policy

Last Updated: January 2024

1. Copyright Respect

WanderWish Live respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid takedown notices.

2. Filing a DMCA Notice

If you believe content on our website infringes your copyright, please provide:

• Physical or electronic signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on behalf of copyright owner

3. Designated Agent

Send DMCA notices to our designated agent:
Email: [email protected]
Address: 1247 Broadway Avenue, New York, NY 10001

4. Counter-Notification

If you believe content was removed in error, you may file a counter-notification with the same requirements as above, plus a statement consenting to federal court jurisdiction.

5. Repeat Infringer Policy

We may terminate accounts of users who are repeat infringers of copyright.